FAQ / frequent questions

Who are we?

We, the team at autogramme.de, offer signed items, primarily from the fields of sports and music. We are based in Lünen near Dortmund under the umbrella of immoweb AG. and since 2004 we have been intensively involved in the trade of autographs and signed items.

Where do we get the signed items?

We either have the items signed ourselves at various occasions (e.g. public autograph sessions, team hotel, airport, training ground, private signing sessions, etc.) or obtain them from 100% secure sources.

How can you be sure that the autographs are really genuine?

To dispel these doubts, we, the team at autogramme.de, provide a certificate of authenticity for every item (more information under "Certification Information"). You also receive a lifetime money-back guarantee on the authenticity of items purchased from us.

Which People have signed a team-signed jersey?

For our team-signed jerseys, most of the respective teams have signed them. However, due to time constraints, we cannot always provide precise information about who signed where.

How much does shipping cost and how long does it take?

Shipping within Germany is free and usually takes 2-4 working days.

Deliveries within the European Union cost 13.99 euros and usually take 2-8 working days

Shipping outside the EU costs €19.99. Exact delivery times depend on distance.

Which shipping company will deliver the order?

We usually ship with DHL. You will receive a tracking number after the package has been shipped.